Shipping Policy – AERONOVAS

Effective Date: February 24, 2025

At AERONOVAS, we strive to provide a smooth and efficient shipping experience for all our customers. This Shipping Policy outlines our shipping options, estimated delivery times, and other essential details regarding the shipping process.

1. Shipping Destinations

We currently offer shipping to:

  • United Kingdom (Domestic Shipping)
  • International Destinations – We ship worldwide, but availability may vary depending on country regulations.

2. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak seasons or promotional sales, processing times may be extended.

3. Shipping Methods & Estimated Delivery Times

We offer the following shipping options:

United Kingdom

  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-2 business days

International Shipping

  • Standard International Shipping: 7-14 business days
  • Express International Shipping: 4-7 business days (availability depends on destination)

📌 Note: Delivery times are estimates and may vary due to factors such as customs processing, weather conditions, or courier delays.

4. Shipping Costs

  • Shipping costs vary based on order weight, destination, and selected shipping method.
  • The total shipping fee will be calculated at checkout before order confirmation.
  • Free shipping may be available on select orders or during special promotions.

5. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
  • If you do not receive tracking details within the expected processing time, please check your spam folder or contact our support team.

6. Customs, Duties & Taxes

  • International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
  • These charges are not included in the purchase price and must be paid by the customer upon arrival.
  • Customs regulations vary by country; customers are responsible for checking their local import policies.

7. Lost, Stolen, or Delayed Shipments

  • AERONOVAS is not responsible for lost or stolen packages once they have been marked as delivered by the courier.
  • If your package is delayed or missing, please contact the shipping carrier with your tracking information.
  • For further assistance, reach out to our customer service team at contact@aeronovas.xyz.

8. Address Accuracy & Delivery Issues

  • Customers are responsible for providing an accurate shipping address during checkout.
  • If an incorrect or incomplete address is provided, AERONOVAS is not responsible for failed deliveries.
  • If an order is returned due to an incorrect address, customers may need to cover additional shipping fees to reship the package.

9. Changes & Cancellations

  • Orders may be modified or canceled within 24 hours of placing the order. After this period, we cannot guarantee changes, as processing may have already started.
  • If you need to make changes, please contact us as soon as possible.

10. Contact Information

For any shipping-related inquiries, please contact us:

Address: 71 East Street, Mark Cross, United Kingdom
Phone Number: 079 4031 2763
Email: contact@aeronovas.xyz
Website: https://aeronovas.xyz/